### Lesson Plan: Understanding Loss Adjusters and Loss Assessors in Insurance
#### Class:
Senior Secondary 1 (Grades 10-11)
#### Subject:
Insurance
#### Lesson Topic:
Loss Adjuster and Loss Assessor
#### Duration:
60 minutes
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#### Objectives:
By the end of this lesson, students will be able to:
1. Understand the roles and responsibilities of a loss adjuster and a loss assessor.
2. Differentiate between a loss adjuster and a loss assessor.
3. Appreciate the importance of loss adjusters and loss assessors in the insurance industry.
---
### Lesson Outline
#### Introduction (10 minutes)
1. **Greetings and Settling In:**
- Greet students and ensure they are ready for the lesson.
- Briefly review the previous lesson on insurance basics.
2. **Icebreaker Question:**
- Ask students if they or their families have ever filed an insurance claim and what that experience was like.
3. **Introduction to Today’s Topic:**
- Introduce the terms "Loss Adjuster" and "Loss Assessor."
- Provide an overview of the lesson objectives.
#### Direct Instruction (15 minutes)
1. **What is a Loss Adjuster?**
- A loss adjuster is a professional hired by an insurance company to investigate insurance claims.
- They determine the extent of the insurance company's liability.
- Responsibilities include assessing damages, investigating the circumstances of a claim, and ensuring the claim is legitimate.
2. **What is a Loss Assessor?**
- A loss assessor works on behalf of the claimant (policyholder) to quantify the insurance claim.
- They help the policyholder present and negotiate a fair settlement with the insurance company.
- Responsibilities include evaluating the loss, preparing claims, and advising the claimant.
3. **Key Differences:**
- Loss Adjuster:
- Hired by the insurance company.
- Focus on the company's interests.
- Loss Assessor:
- Hired by the policyholder (claimant).
- Focus on the claimant's interests.
#### Group Activity (15 minutes)
1. **Scenario-Based Role Play:**
- Divide students into small groups.
- Provide each group with a different scenario of an insurance claim (e.g., car accident, house fire, theft).
- Assign roles within each group: policyholder, loss adjuster, and loss assessor.
2. **Instructions:**
- Students role-play the claim process, with the loss adjuster and loss assessor investigating the claim and presenting their findings.
- The policyholder explains the incident and provides evidence for the claim.
#### Discussion and Reflection (10 minutes)
1. **Group Presentations:**
- Allow each group to present their scenario and the outcomes of their role play.
2. **Class Discussion:**
- Discuss the challenges faced by the loss adjuster and loss assessor.
- Talk about how their roles contribute to a fair settlement process.
3. **Reflective Questions:**
- What are the key skills required for a loss adjuster and a loss assessor?
- How do these professionals ensure ethical practices in insurance claims?
#### Conclusion and Assessment (10 minutes)
1. **Recap Key Points:**
- Summarize the roles and importance of loss adjusters and loss assessors.
- Reiterate the differences between the two professions.
2. **Quick Quiz:**
- Conduct a short quiz with questions like:
- Who does a loss adjuster work for?
- What is the main role of a loss assessor?
- Name one key difference between a loss adjuster and a loss assessor.
3. **Assignment:**
- Assign students to write a 200-word essay on how loss adjusters and loss assessors contribute to the transparency and fairness of the insurance industry.
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#### Materials Needed:
- Scenario cards for role play.
- Whiteboard and markers.
- Printed handouts summarizing the roles of loss adjusters and loss assessors.
#### Resources:
- Insurance textbooks or reference materials.
- Articles or real-life case studies highlighting loss adjusting and assessing.
#### Differentiation:
- Provide additional support and resources for students who may struggle with understanding the concepts.
- Offer advanced reading materials or case studies for students who seek deeper knowledge.
#### Follow-Up:
- Review and provide feedback on the essay assignments.
- Plan a guest talk (if possible) from a professional loss adjuster or loss assessor for an upcoming lesson.
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By the end of this lesson, students should have a deeper understanding of how loss adjusters and loss assessors function within the insurance industry, enhancing their appreciation of these crucial roles.